Privacy Policy
Ki Hydrogen Ltd | Company registration: 14525660
Registered office: 1 Portal Way, North Acton, London, England, W3 6RS
1. Who we are
Ki Hydrogen Ltd ("Ki 13", "we", "us", "our") is the data controller for the personal data described in this policy. We are registered in England and Wales under company number 14525660, with our registered office at 1 Portal Way, North Acton, London, England, W3 6RS.
We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what personal data we collect, why, how we use it, and what rights you have. Our data protection contact can be reached at info@ki-13.com.
2. Personal data we collect
We collect personal data in the following ways:
- Contact and enquiry forms: name, job title, company, email address, phone number, and the content of your message, when you contact us through the Website.
- Newsletter or updates sign-up: name and email address, if you subscribe to receive updates from us.
- Recruitment: name, contact details, CV, and other information you provide, if you apply for a role with us.
- Automatically collected data: IP address, browser type and version, device information, pages visited, time and date of visit, and referring website, collected through cookies and similar technologies (see Section 4).
- Correspondence: information you provide when you correspond with us by phone, email, or post.
We do not knowingly collect special category data (such as health, racial or ethnic origin, or religious belief) through the Website, and we ask that you do not submit such information to us unless specifically requested.
3. How we use your personal data and our legal basis
Under the UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following:
- Legitimate interests: to respond to enquiries, to maintain and improve the Website, and to develop business relationships with partners, investors, and suppliers, provided this is not outweighed by your interests or fundamental rights.
- Consent: where you opt in to receive marketing communications.
- Contract: where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.
- Legal obligation: where we need to process your data to comply with a legal or regulatory requirement.
We use your personal data to:
- respond to enquiries and correspondence;
- send newsletters or updates you have requested, and allow you to opt out at any time;
- administer and improve the Website;
- assess recruitment applications;
- comply with our legal and regulatory obligations.
4. Cookies
The Website currently uses only cookies that are strictly necessary for it to function correctly. We do not currently use analytics, advertising, or other non-essential cookies. If this changes, we will update this policy and, where required, seek your consent before setting any non-essential cookies.
You can manage cookies through your browser settings at any time. Blocking strictly necessary cookies may affect how the Website functions.
5. Who we share your data with
We may share personal data with:
- service providers who support the operation of the Website, such as our hosting provider and email provider, acting under contract and only for the purposes we specify;
- professional advisers including lawyers, bankers, auditors, and insurers, where necessary;
- regulators, law enforcement, or other authorities, where required by law;
- a buyer or successor entity, in the event of a merger, acquisition, or sale of some or all of our assets.
We do not sell your personal data to third parties.
6. International transfers
We do not currently use any third-party tools that transfer personal data outside the UK. If this changes, for example if we introduce a hosting, analytics, or CRM provider that processes data outside the UK, we will update this policy to describe the safeguards in place, such as the UK's International Data Transfer Agreement (IDTA) or a UK adequacy regulation covering the destination country.
7. Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. As a guide:
- enquiry and correspondence data is retained for 24 months after our last contact with you;
- newsletter sign-up data is retained until you unsubscribe;
- recruitment data is retained for 6 months following the closure of the relevant role, unless you consent to it being held for longer for future opportunities.
8. Your rights
Under the UK GDPR, you have the right to:
- be informed about how your personal data is used;
- access the personal data we hold about you;
- have inaccurate personal data corrected, or incomplete data completed;
- have your personal data erased in certain circumstances;
- restrict or object to processing of your personal data in certain circumstances;
- receive a copy of your personal data in a structured, commonly used, machine-readable format, and to have it transferred to another controller, where technically feasible;
- withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing before withdrawal;
- object to direct marketing at any time.
To exercise any of these rights, please contact us at info@ki-13.com. We may need to verify your identity before responding. We aim to respond within one month, as required by law.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk or by calling 0303 123 1113. We would welcome the opportunity to address your concerns before you approach the ICO, so please contact us first if possible.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, and against accidental loss, destruction, or damage. Personal data is only accessible to staff and third parties who need it for the purposes described in this policy.
10. Children's data
The Website is not directed at children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we can remove it.
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last updated. We encourage you to review this policy periodically.
12. Contact us
If you have any questions about this policy or how we handle your personal data, please contact us at info@ki-13.com or write to us at 1 Portal Way, North Acton, London, England, W3 6RS.